
05-25-2008, 03:29
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Fraud Reduction Methods.
Check the IP. If the IP doesn't match the state, there's a red flab. I use reverse IP tools, available online, to match city with the order. And of course, IPs in Indonesia, Ghana and a few other nations are automatically dismissed. But sometimes, the IP is just a little off, so I proceed to step #2
Reverse Address Lookup Using White Pages reverse address for confirming the shipping address is a good method for limiting fraud. If I can't resolve the address or the names don't match, then I go to #3
Call the customer I have probably called over 100 customers because something was "wrong" with their order. IP didn't match, address wasn't registered, they ordered 12 pairs of the same size jeans, whatever... and in ever case, the customers was HAPPY I called. But there are still a few people I called who answered and something was 'odd', so I go to step #4
Ask for the Bank Number It's on the back of the credit card and if they have the card, they will give you the number and you can confirm the order. The Banks are always very helpful and very willing to confirm a billing address and name.
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