What do you prefer?

I like live chat but it isn't available on very many websites so overall proabably forums.

I prefer them all lol.

Live Chat and phone, much moore concret answers

phone and live chat are the best in my opinion...ahve been supported through these ways for 3 years now and i can say its just cool!

as a customer i prefer support ticket, but as a seller i prefer forum, because other members can see my respons, and i maybe i don`t have to answere the same question again and again....

Live chat is the best so you can ask your questions immediately & get a response

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I prefer Email because I can list everything that I need to ask to support person and then he can do the same and answer back with an email containing all the answers I need.

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Hi
I think that phone support is the best deal. But livechat is not to bad.

Live chat would be the best, although its a hard task for any hosting company to maintain
Second to that is forums, its an easy and quick way

The problem with live chat is that it is being "abused". Clients would like to be spoon fed that even assistance in the smallest details is being sought. If live chat can filter unnecesary request for support, this is one of the most direct way of addressing your clients concerns.

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