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What are most common realtime problems faced by Resellers?

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  • What are most common realtime problems faced by Resellers?

    I would like to know the regular realtime problems faced by Resellers?
    Reseller job is to sell the hosting space to customers as per their requirements and need. Some customers may need unlimited space and bandwidth and other may need limited bandwidth. Most of the customers will complain the things like emails not working, bandwidth exceeded and create more mails etc.,
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  • #2
    When the reseller runs out of space. Thats one of the biggest problem. However you can always upgrade since some providers allow.

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    • #3
      Originally posted by Lampard1 View Post
      When the reseller runs out of space. Thats one of the biggest problem. However you can always upgrade since some providers allow.
      Yes, when space or bandwidth depleted then client will argue with us and some hosting companies won't help us in upgrading it. We can't instantly change their hosting because it will affect their emails communication.
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      • #4
        >Your administration is just in the same class as your upstream supplier. In the event that the server is every now and again down, for instance, you may lose customers.
        >On the off chance that you ever need to change web has, the move will be a burden for your customers. it's constantly better to have your own VPS or Dedicated server on the off chance that you need to begin with your facilitating business. continuously attempt to get a web host who offers you oversaw administrations.
        Last edited by rvalmeeki; 09-21-2018, 10:46 AM.
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        • #5
          Right, maintaining their business continuity and understanding customer expectations is really tough task.
          Storage space is the most common issue faced by resellers

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          • #6
            The main problem with Resellers is they have limited access to their services, and if anything goes wrong, there is no option then waiting for the provider. Trust me if you are Reseller in the Hosting industry, then don't count yourself as Hosting Provider...

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