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As the owner of a small/medium online business, you may not have ten millions in your bank account, but that should not stop you from investing in a Trouble Ticket Management Software because most of the these software systems are quite affordable for improve customer support efficiency.
An effective trouble ticket management software will improve your website trust level obviously.It provide a powerful way of dealing with customers demands and answers.
Key features of efficient Trouble Ticket Management solution which is provide by iKode Help Desk X:
1.Client can access the help desk through any computer, anywhere in the world
2.In the form of bulletins and every customer has his/her own bulletin board.
3.Customers can troubleshoot their problems by using an informatory F.A.Q.
4.All requests and queries can be solved automatically
5.Protection from spammers and hackers
6.Operate various systems
And more...
An effective trouble ticket management software will improve your website trust level obviously.It provide a powerful way of dealing with customers demands and answers.
Key features of efficient Trouble Ticket Management solution which is provide by iKode Help Desk X:
1.Client can access the help desk through any computer, anywhere in the world
2.In the form of bulletins and every customer has his/her own bulletin board.
3.Customers can troubleshoot their problems by using an informatory F.A.Q.
4.All requests and queries can be solved automatically
5.Protection from spammers and hackers
6.Operate various systems
And more...
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