To improve your online customer service the first step is to provide them instant response and know what is the requirement of your customer. To do this you must need to integrate live chat solution on your website. Because there are many more features are available which help you to improve your customer...

I don't think live chat is good for online customer support. Email and phone call still working good to provide support to the customers. Is there anyone have any experience of using live chat solution on website. If yes then please share your experience with me.

HI guys,

I have created a website for my travel agency here we provide the booking service for car, bus and also flights. For that website I need a live chat software which help me to engage my real time visitor on website, because the bounce rate of my website is very bad.