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08-10-2012, 04:29 AM #1
Boost customer service with customer support
In order to provide your customer service representatives with the proper support you could very well need the help of support ticket system .
The support ticket system increases the efficiency of the service staff and at the same time reduces any additional work that they might be doing in the form of customer communication, repetitive and time management tasks
However, on getting a support ticket system for free, users often overlook the cost in terms of time and maintenance. The strategy could backfire if after investing your time in installing, integrating and building the database, you find that the system is full of bugs or does not run properly on your platform.
The support ticket system decisions can positively impact your bottom line by allowing you to quickly respond to customers' needs.You can try iKode helpdesk x.
09-23-2015, 11:13 AM #2
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