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  1. #1

    Default What do you mean by SLA?

    SLA stands for service level agreement is an agreed between cloud provider and the customer that promises a certain amount of uptime and service.

  2. #2

    Default

    What are you asking about?

  3. #3

    Default

    A service-level agreement (SLA) is a part of a service contract where a service is ... In this case the SLA will typically have a technical definition in terms of mean time ..... By using this site, you agree to the Terms of Use and Privacy Policy.

  4. #4

    Default

    Abbreviated SLA, a contract between an ASP and the end userwhich stipulates and commits the ASP to a required level of service. An SLA should contain a specified level of service, support options, enforcement or penalty provisions for services not provided, a guaranteed level of system performance as relates to downtime or uptime, a specified level of customer support and what software or hardware will be provided and for what fee

  5. #5

    Default

    what is your question is about then. You asking question and you only giving answer. Is there anything else you want to know more about?

  6. #6

    Default

    service-level agreement (SLA) is a part of a standardized service contract where a service is formally defined.

  7. #7
    Join Date
    Mar 2016
    Location
    New Delhi
    Posts
    27

    Default

    It is a agreement contact between a service provider and a user of this service that defined the level of service expected from the service provider. If not clear that search in google SLA.

  8. #8

    Default

    What is your question, the OP?

  9. #9

    Default

    A service level agreement (SLA) is a contract between a service provider (either internal or external) and the end user that defines the level of service expected from the service provider. SLAs are output-based in that their purpose is specifically to define what the customer will receive.
    Last edited by scondf; 04-15-2016 at 08:16 AM.

  10. Default

    Abridged SLA, an agreement between an ASP and the end userwhich stipulates and submits the ASP to a required level of administration. A SLA ought to contain a predefined level of administration, bolster alternatives, implementation or punishment procurements for administrations not gave, an ensured level of framework execution as identifies with downtime or uptime, a predetermined level of client backing and what programming or equipment will be given and to what expense

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