Laptop randomly restarting/rebooting

donaldbren

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Join Date: Aug 2016

Posts: 43
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#1

Laptop randomly restarting/rebooting

09-27-2016, 04:20 AM

Hi there,

My laptop is randomly restarting, sometimes once a day, sometimes multiple times in a row before it barely re-reaches windows startup screen.

I've tried updating windows, updating my graphics card drivers, checking the fan/vent for dust and scanning for viruses.

Would love some help as it's a difficult issue to pinpoint as there's no error messages that appear.

Please let me know if you need more information to help me, specs below:

-----------------------------------------
HP Envy 17
Intel� Core� i7-2630QM CPU @ 2.00GHz 2.00 GHz
RAM: 12 gb
Windows 10 64 bit
AMD Radeon HD 6800M Series
Intel HD Graphics 3000

Thanks

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Billy Pro

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Join Date: Jan 2017

Posts: 35
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#2

01-10-2017, 01:38 AM

Reinstall windows to solve this problem, mate

Last edited by Billy Pro; 01-10-2017, 02:48 AM.

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