Hi,
I took out a VPS plan which came with a free cPanel licence. I bought it around two weeks ago (Just over), and they set the server up with cPanel. However, it's been a trial licence, and I've been back and forth with a support ticket asking them whats happening, as the license verification says I'm on a 45 day trial.
They say they've purchased it, and for about 10 days I've been asking them for updates, but I'm still on a trial.
I'm not mentioning the company I bought from, I don't want to give them a bad word, but is this normal? Or should I be looking for another provider?
I took out a VPS plan which came with a free cPanel licence. I bought it around two weeks ago (Just over), and they set the server up with cPanel. However, it's been a trial licence, and I've been back and forth with a support ticket asking them whats happening, as the license verification says I'm on a 45 day trial.
They say they've purchased it, and for about 10 days I've been asking them for updates, but I'm still on a trial.
I'm not mentioning the company I bought from, I don't want to give them a bad word, but is this normal? Or should I be looking for another provider?
Comment