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    Vortech over-due account problem

    Unfortunately, two months after thinking I'd left Vortech, it seems I didn't, as I didn't use the correct exit method.

    Today, two months after telling the lady at Billing that I was leaving after she was unwilling to wait for a few days more for a cheque (I couldn't pay using the credit card like I normally did as it had been stolen days earlier), I now get an e-mail saying I owe $47.75 for services that I didn't even use.

    The thing is I've not heard a single word from Vortech since September, but yet in the e-mail from Billing it says, "Our attempts to resolve your overdue account have not been successful."

    I've now used the correct method to cancel the hosting, but I was wondering if anyone else has been in this position with Vortech or another hosting company? Can you tell me if you got any warnings sooner than two months over an over-due billing account?

    Thanks in advance.

    Regards
    Rosetta Stone Chinese
    Rosetta Stone Arabic
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