The domain is still suspended for the following reason | Windows Plesk

[L.N.Smith]

Guys,

Went through this issue on one of my windows plesk server. Many of you might know this issue, still posting a thread for people having issues with.

When a domain is suspended via Plesk and when you try to unsuspend it, you may sometimes get an error as below,

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Warning: The domain is still suspended for the following reason: This user account and user’s domain were suspended.
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Warning: The domain is still suspended for the following reason: Domain is temporarily disabled for backup/restoring.
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1. Try disabling the option “Suspend domain while backup is in progress” from Plesk.

Domain >> Backup Manager >> Schedule Backup

Now try to unsuspend the domain.

OR

2. Also check the resource limits, Validity period of the domain, it might have exceeded.

Plesk >> Domain >> (Limits)

OR

3. If still the domain shows suspended, you need to access server via RDP and enable the domain manually.

Access command prompt & follow steps below.

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cd %plesk_bin%
domain.exe –-on domain.com
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C:\Program Files\Parallels\Plesk\admin\bin>domain.exe –-on example.com
SUCCESS: Changing status of domain ‘example.com’ completed.
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domain.exe
-i domain.com >> Retrieves information about the domain.
–on domain.com >> Turn On the domain
–off domain.com >> Turn Off the domain