Ah... Google+ Local, Google Places, whatever they call it. Unfortunately they have done an incredibly bad job at this product. I have had many clients and students in the same mess - they either aren't listed, are listed wrong, try to change their listing and it just sticks in 'pending mode.'Customer service for Google+ Local? Ha, ha, ha. So what are my recommendations -
No good solutions here, unfortunately. Google is a monopoly and their customer service is terrible.
- Reclaim your listing. Try reclaiming it again. When you do - DO NOT CHANGE ANYTHING in the listing as you claim it. Just try to claim it.
- Run an ad on AdWords Express (the paid system) just for a short time, and see if that will fix it. Call their tech support for help.
- Create a NEW listing with a NEW phone number and see if you can get that one to work, then try to delete your old 'pending' listing.
No good solutions here, unfortunately. Google is a monopoly and their customer service is terrible.